Privacy Policy
At One Sports Club we are committed to protecting and respecting your privacy. This policy outlines details of the information that we collect, store and process, and the measures we take to protect and safeguard this information.
Who are we?
One Sports Club Limited is a limited company registered in the UK (Company number 1356917) with registered address 57 Jordan Street, Liverpool, Merseyside, England, L1 0BW. For the purposes of this privacy policy One Sports Club is the ‘Data Controller’ and assumes that role under UK and European Law.
One Sports Club is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. Our processing basis for this communication is Consent, which you will be requested for at the time you submit the form:
Information you provide through the website:
If you fill in our contact form, you provide us with some details:
Name (required)
Email address (required)
Business name (required)
Message (required)
If you sign up for our newsletter, yo provide us with:
Name (required)
Email address (required)
Your email address will be used to contact you to directly answer your general enquiry or to provide you with newsletter updates. Our processing basis for this communication is consent, which you will be requested for at the time you submit the form. You can opt out of receiving communications from us at any time.
We may retain a record of any contact you make with us.
How long do we hold data for?
One Sports Club only retain data for as long as it is strictly required. This means data that you provide through the general contact form is held for no more than 24 months. After this time all stored data will be removed from our live systems in accordance with our data policy.
Who has access to your data?
We won’t share or sell your information or allow the use of your information for marketing from third parties, however we may share relevant information with our suppliers to help us deliver our services to you. One Sports Club will not sell or rent your information to third parties, and we do not share information for marketing purposes with any third parties
One Sports Club may share data with 3rd party suppliers working on our behalf – this includes contractors, agents and other subcontractors who work for One Sports Club to provide services and complete tasks for the delivery of our service. Where such a relationship is in place there are contractual safeguards in place to protect your information. One Sports Club will only share data that is relevant to the tasks being completed and to the delivery of service to you, and where possible the data will be anonymised. None of these organisations and individuals are permitted to use the data for any other purpose.
At any time you will be free to remove consent by contacting us at info@onesportsclub.uk.
How will we keep your data secure?
All of our services run over HTTPS using TLS ensuring data transmitted between the application/website and our servers is secure. We take lengths to ensure that the network environment in which the application/website is hosted is kept secure by following best practices and ensuring that security updates are applied in a timely fashion.
How do we support your rights?
We will not contact you for marketing purposes by email unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: info@onesportsclub.uk.
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at info@onesportsclub.uk.
You have the right to ask for a copy of the information One Sports Club holds about you. We will provide any information free of charge, please email info@onesportsclub.uk with a copy of a valid ID (passport or driving licence).
Right to remove consent
Where we rely upon your consent to perform data processing we allow you to revoke the previously granted consent by contacting us at info@onesportsclub.uk whereupon we will comply with your request.
Use of cookies
Like many other websites and apps, One Sports Club uses cookies. Cookies are small pieces of information sent by an organisation to your computer or device and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better, more personalised service.
It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.
Cookies can be first-party or third-party. A first-party cookie is one that you receive directly from One Sports Club when visiting our Site. A third-party cookie is one that you have received from another party, such as Google, Bing, Twitter, or Facebook. We do not control what third parties do on other sites. However, we may work with certain third-party providers such as Google, Bing, Twitter, and Facebook to permit their cookies to function through our Site so we can learn more about your web experience on our site and better personalise our services for you.
A list of specific cookies which we use:
Google Analytics
Our site uses Google Analytics, a web analytic service provided by Google, Inc. Google Analytics uses javascript ad cookies to help us analyse how visitors use the site. For more information on Google Analytics cookies, visit www.google.com/policies. To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout. This allows you to download and install a Google Analytics cookie-free web browse
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Quora
We use the Quora Pixel to understand conversion tracking and website traffic, for optimisation and remarketing purposes. To view Quora’s Privacy Policy, visit: https://www.quora.com/about/privacy
HotJar
Hotjar is an analytics and feedback tool that we use to understand how our website is used and improve usability. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information.
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CloudFlare
Third-party cookies
Facebook – Duration: 180 days. We use the Facebook Pixel to understand conversion tracking, for optimisation and remarketing purposes. For information on how to opt out visit: http://optout.aboutads.info/#!/. To view Facebook’s privacy policy visit: https://www.facebook.com/about/privacy
YouTube (PREF, VISITOR_INFO1_LIVE, YSC) – Used by YouTube and areas of our website with embedded YouTube videos. These cookies help track the number of views for a particular video. The pref cookie will track user preferences and serve up related content or adverts within an embedded YouTube video.
YouTube (GPS) – Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
Review of Policy
We regularly review our policies – the last review of this policy was undertaken when first created in August 2022.
Contact Us
We can be reached with any inquiries by email:
Email: info@onesportsclub.uk
One Sports Club Limited.
57 Jordan Street, Liverpool, Merseyside, England, L1 0BW